Privacy Policy

1. Introduction

ContentSimi ("we," "our," or "us") operates Dubleu (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully.

By using Dubleu, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

When you register for an account or use our Service, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Billing information (credit card details, billing address)
• Domain registration information
• Company or business information
• Profile information you choose to provide

2.2 Content and Files

• Websites you create using our Service
• Text, images, videos, and other content you upload
• Templates and designs you use or create
• AI-generated content and prompts

2.3 Usage Information

• Pages and features you access
• Time and duration of your visits
• Browser type and version
• Device information (operating system, device type)
• IP address and geographic location
• Referral sources and search terms

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. This includes:

• Session cookies (temporary, deleted when you close your browser)
• Persistent cookies (remain on your device until deleted)
• Analytics cookies (Google Analytics and similar services)
• Functionality cookies (remember your preferences)

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Provide and Maintain the Service

• Create and manage your account
• Process your transactions and send billing information
• Host and display your websites
• Provide customer support and respond to inquiries
• Send service-related notifications and updates

3.2 Improve and Develop Our Service

• Analyze usage patterns and trends
• Conduct research and development
• Test new features and improvements
• Train and improve our AI models
• Troubleshoot technical issues

3.3 Communication and Marketing

• Send promotional emails about new features and services
• Provide personalized recommendations
• Send newsletters (if you opt-in)
• Conduct surveys and gather feedback

3.4 Security and Fraud Prevention

• Monitor and prevent fraudulent activity
• Enforce our Terms of Service
• Protect the rights and safety of our users
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Cloud hosting providers (AWS, Google Cloud, etc.)
• Payment processors (Stripe, PayPal, etc.)
• Email service providers
• Analytics providers (Google Analytics, etc.)
• Customer support tools
• Domain registrars

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Enforcement of our Terms of Service
• Protection of our rights, property, or safety

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Encryption of data at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Regular backups and disaster recovery plans

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability

• Request a copy of your personal information
• Download your data in a portable format

7.2 Correction and Update

• Update your account information at any time
• Request correction of inaccurate data

7.3 Deletion

• Request deletion of your account and personal information
• Note: Some information may be retained for legal purposes

7.4 Marketing Communications

• Opt-out of promotional emails via unsubscribe links
• Manage email preferences in your account settings
• Note: You cannot opt-out of service-related emails

7.5 Cookies

• Manage cookie preferences in your browser settings
• Disable third-party cookies
• Note: Some features may not work properly without cookies

To exercise any of these rights, please contact us at privacy@contentsimi.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by regulatory authorities.

9. Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about how your data is used
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making

Our lawful basis for processing your data includes consent, contractual necessity, legal obligations, and legitimate interests.

12. CCPA Compliance (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at privacy@contentsimi.com.

13. AI and Machine Learning

We use artificial intelligence and machine learning technologies to power certain features of our Service, including content generation and website optimization. When you use these features:

• Your prompts and inputs may be used to generate content
• We may use anonymized data to improve our AI models
• AI-generated content is provided "as is" and should be reviewed
• You retain ownership of content you create with our AI tools

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ContentSimi
Email: privacy@contentsimi.com
Legal: legal@contentsimi.com
Website: dubleu.co

For GDPR-related inquiries, please contact our Data Protection Officer at dpo@contentsimi.com.